We will process your order within 3 business days and provide step by step tracking for the package through email and SMS.
| Location | Business Days |
| United States | 6 to 12 |
| Canada | 8 to 12 |
| Australia & NZ | 4 to 10 |
| United Kingdom | 5 to 10 |
| Germany | 5 to 10 |
| Italy | 5 to 10 |
| France | 5 to 10 |
| Japan | 5 to 10 |
| Rest of EU | 5 to 12 |
| Rest of World | 10 to 20 |
We will gladly help you initiate a return or exchange within 30 days of receiving the items as long as the items are in brand new condition and in original packaging.
Please note that all of our Gold Chain Collars and Leashes are wrapped in a protective layer to prevent scratches. If the inner protective film has been removed, the item is no longer eligible for return or exchange.
To initiate a return, just shoot us an email service@sparkpaws.com with your order # and our customer service team will help you out. We will respond to your request within 24 hours Mon-Fri.
Specifications
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Length: 50 in or 128 cm
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Width: 10 mm or 0.4 inches thick
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Weight: 310g
Construction
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Stainless steel construction
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18k Gold plating
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Soft leather handle
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Machine polished surface
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Hand welded links
Is the leash safe for big dogs / heavy pullers?
Yes the leash is very extremely durable and is safe for big dog breeds and heavy pulling dogs.
How do I clean the leash?
Clean with warm water and wipe with a soft towel