Luxury isn't only for humans. Made with stainless steel and plated with 18k gold, this chain collar is made to last and will fetch compliments everywhere you go.
Procesaremos su pedido dentro de los 3 días hábiles y proporcionaremos un seguimiento paso a paso del paquete a través de correo electrónico y SMS.
Ubicación
Días Hábiles
España
5 a 12
Resto de la UE
5 a 12
¿La talla no es la correcta o simplemente cambiaste de opinión? No te preocupes. Tienes 30 días para devolver o cambiar tu artículo y, si lo cambias por otra talla, ¡el cambio es gratis! Solo envíanos un correo electrónico y nosotros nos encargaremos del resto.
Ten en cuenta que todos nuestros collares y correas de cadena dorada están envueltos en una capa protectora para evitar arañazos. Si se ha retirado la película protectora interna, el artículo ya no será elegible para devolución o cambio.
¿Cuánto pesa el collar cubano? 150g - 260g dependiendo del tamaño.
Construcción y material: Acero inoxidable 316L, pulido a máquina. Baño de oro de 18k, eslabones soldados a mano y hebilla de alta resistencia con cierre de seguridad.
¿Es suficientemente resistente el collar de cadena dorada para pasear?
Sí, el collar viene con una hebilla de alta resistencia y eslabones de acero inoxidable soldados a mano que pueden resistir la fuerza de razas que tiran mucho, como los Pitbulls.
¿Se desprenderá el baño de oro o el color? El baño de oro no se desprenderá a menos que se raye contra una superficie dura o se exponga a productos químicos y sal.
¿Cómo puedo limpiar el collar de cadena dorada? Límpialo con agua tibia y sécalo con una toalla suave.
It's a nice quality collar, very heavy duty(emphasize on heavy). My 65lb dog was drooping his neck while wearing it but didn't seem bothered after a while, just noticeably heavy and a bit big around. I missed the description noting the measurement doesn't include the buckle, but it's part of the collars circumference so idk why it's not included. So it fell forward when he'd lower his head, but beautiful when he's sitting upright, Very pretty just not right for my active dog. Gonna give to my friend for her dog though.
I purchased the Cuban link and letter pendant for my 9 month pug. He’s wearing the Cuban Link Chain Dog Collar in size 13.8 inch / 35cm. Fit great! Snug but not too snug. Great quality.
Thank you so much for helpful me with my exchange the first order the chain was too small . I reach out to customer service and I was able to return the chain and order a bigger size PERFECT fit now I recommend to everyone to buy one for their furry baby
Great customer service experience- I had to size down the original chain purchase and it was a breeze to exchange. My boxer looks so cute. The chain does has some weight to it.
Store owner replied:
Hello Nichole,
Thank you for your review.
We’re sorry for any confusion regarding your refund request. Someone from our customer service team has already assisted and provided guidance, and we want to make sure everything is clear so your refund can be processed smoothly.
Our CS team is working on this case to resolve it for you quickly. In the meantime, you can contact us at service@sparkpaws.com should you have any questions.
Best,
Spark Paws Team
It never arrived. Curtomer service couldn't be any worse. The shipping is the worst experience I've ever had ever ordering anything on the internet. It's funny enough that I made a log of all the emails and have been sharing the on social media because they're pretty funny (in a really bad way).
I ordered on December 5th. Still waiting for delivery.
Store owner replied:
Hi John,
Thank you for sharing your experience, and we’re truly sorry for the frustration this has caused. We sincerely apologize for the long delay and the communication issues you’ve encountered; this is not the experience we want for our customers. Upon checking, the original package shows as delivered on January 6th, and our team is currently reviewing your case. They will be reaching out to you shortly to gather additional information and help resolve this as quickly as possible. We appreciate your patience and thank you for bringing this to our attention.
Best,
Spark Paws Team
I ordered 3 chains and 3 charms. 1 of the charms was not in the package. It’s the letter “J”. I spent 220.00. Can you please send me the J charm?
Thank you for your attention to this matter.
Julie Fredricks
Store owner replied:
Hallo Daniel,
vielen Dank für deine Bewertung. Es tut uns sehr leid zu hören, dass du mit dem Halsband eine negative Erfahrung gemacht hast.
Wir möchten dir versichern, dass unsere goldenen Halsbänder aus hochwertigem Edelstahl gefertigt und mit 18-karätigem Gold beschichtet sind – sie sind langlebig, sicher und ein echter Hingucker. Sie sind auf Langlebigkeit ausgelegt und sorgen oft für Komplimente, wo auch immer unsere vierbeinigen Freunde unterwegs sind!
Wir sehen, dass sich bereits einer unserer Spezialisten um dein Anliegen kümmert, und wir sind bestrebt, eine zufriedenstellende Lösung für dich zu finden.
Nochmals vielen Dank für dein Feedback – wir freuen uns über die Gelegenheit, deine Erfahrung positiv zu gestalten.
Very heavy very disappointed as was a lot of money and you did not state it was a heavy chain
Store owner replied:
Hi Tina,
Thank you for your review. We’re sorry to hear that the gold collar didn’t meet your expectations.
Our gold chain collars weigh between 150g to 260g depending on the size, and we’ve included this information on its product page under 'Gold Chain Collar Product Details & FAQ', to help customers know exactly what to expect. That said, we completely understand how it could have been missed, and sincerely apologize for any inconvenience caused.
One of our specialists has already reached out via email with return for a refund options, but it looks like we haven’t received a response yet. We recommend checking your spam or promotions folder, as the message may have landed there accidentally.
Again, we appreciate your feedback and look forward to your response!
It turned my dogs fur green other than that I loved it
Store owner replied:
Hello Robin,
We're sorry to hear that the chain turned your dog’s fur green.
Our chains are made with stainless steel and plated with 18k gold. However, some dogs (and even humans) can have skin that reacts differently to metals, which can sometimes cause discoloration on the fur. This is due to the skin being more sensitive and can happen with all types of metals. The color change is harmless and should fade after a wash.
If you have any more questions or need further assistance, please don’t hesitate to reach out to service@sparkpaws.com. We’re here to help!
Best,
Sparkpaws Team
EXTREMELY LARGE could not use it.
Even to large on our largest dog.
We measured correctly and considered the clasp as directed 😕
Store owner replied:
Hello Laura,
Thank you for your review.
We apologize if you are not happy with your purchase.
Should you need assistance with it, please send a message to service@sparkpaws.com
Very nice product. Took a while to receive. Nice packaging.