Return & Exchange

We can return and exchange all items within 14 days of delivery as long as the item is in new condition, original packaging, tags attached and free of dog hair.
Please contact service@sparkpaws.com with your order # and our team will help you out.

Shipping

We will process your order within 3 business days and provide step by step tracking for the package through email and SMS.
All US orders are shipped from our Kentucky, US warehouse unless otherwise communicated.
By Location Business Days
United States 2 to 6
Canada 4 to 10
Australia & New Zealand 4 to 9
United Kingdom 5 to 10
European Union 5 to 10
Japan & Korea 5 to 12